Terms and Conditions
Terms & Conditions
Last Updated: 5th July 2025
1. Definitions
In these Terms:
“Company” means Phantom Guard Ltd, UK company number 12345678.
“Site” means the website at phantomguard.gg.
“Services” means the Site and any associated features, including the waitlist, referral programme and any pre-launch offers.
“Referral Link” means the unique URL issued to you for referring eligible friends (“Allies”).
“Eligible Ally” means a person who registers on the waitlist via your Referral Link using a valid email address.
“Prize-Draw Entry” means an entry into the pre-launch prize draw earned under section 4.
“TCG Hamper” means a curated collection of trading card game accessories (accessories and booster(s)) with an approximate retail value up to $2,000.
2. Introduction
By accessing or using our Site and Services, you confirm that you are of the legal age to form a binding contract in your jurisdiction (18+ in the UK) and that you agree to these Terms under applicable UK laws. If you do not agree, you must not access or use our Services.
3. Copyright, Trademarks, and Licenses
All content on the Site—text, graphics, logos, product designs—is the property of Phantom Guard Ltd or its licensors and is protected by UK and international intellectual property laws. You may not reproduce, modify, or redistribute our materials for commercial purposes without prior written consent. Third-party trademarks (e.g. Magic: The Gathering, Pokémon, Disney Lorcana, Flesh & Blood) remain the property of their respective owners; any use of these marks must comply with their owners’ brand guidelines.
4. Waitlist, Referrals & Prize-Draw Eligibility
No purchase necessary to enter or win. By joining our waitlist and referring friends, you can earn Prize-Draw Entries as follows:
Unlocking Your First Entry
Recruit 3 Eligible Allies via your Referral Link to unlock 1 Prize-Draw Entry.
Until you reach 3 recruits, you hold 0 entries and are not eligible for the draw.
Additional Entries
Each additional Eligible Ally you recruit beyond the first 3 grants you +1 extra Prize-Draw Entry (e.g., 5 recruits = 3 entries total).
Prize-Draw Trigger
Once our community collectively pre-orders enough packs to hit the next reward tier (as shown in your dashboard), the prize draw will commence.
Prizes & Notification
Prizes include booster packs, collector boosters, pre-constructed decks, or a TCG Hamper worth up to $2,000 in your favourite game.
Winners will be selected at random from all unlocked entries and notified by email within 7 days of the draw.
Program Changes
We may modify entry requirements, the pre-order threshold, or the prize list; any material changes will be posted on our Site at least 72 hours before taking effect.
5. Orders and Payments
Purchases via our online store are an offer to buy, accepted only when we send you a shipping confirmation email. We accept credit/debit cards and PayPal. If a payment fails fraud or security checks, we may cancel the order and refund any amount already taken. Prices are displayed in GBP (£) and may change without notice.
6. Shipping and Delivery
We ship to the United Kingdom and select international locations. Delivery times vary; we are not responsible for delays beyond our control. Risk of loss passes to you upon delivery to the provided address.
Customs, Duties & Import Requirements: International customers are responsible for any customs duties, taxes, import licences, or inspections required by their country’s authorities.
7. Returns, Refunds, and Cancellation
Faulty or Incorrect Goods: Report manufacturing defects within 14 days of delivery for replacement or refund. Return shipping for defective items may be reimbursed at our discretion.
Non-Defective Returns: You pay return shipping costs.
Cancellation: Cancel before dispatch for a full refund.
Refund Timing: Refunds processed within 14 days of receiving the returned item, including standard shipping costs where applicable.
8. Usage Policy
You must not:Interfere with our Services or use bots/automated systems.Engage in fraudulent activity or attempt unauthorised access.Resell Phantom Guard products in bulk or as a business without prior written approval.
9. Service Availability and Limitations
We do not guarantee uninterrupted, error-free service. We may suspend or discontinue any aspect of the Services at any time without liability.
10. Limitation of Liability
To the fullest extent permitted by law, Phantom Guard Ltd’s total liability is capped at the purchase price you paid. We are not liable for indirect, special, or consequential losses.
11. Indemnification
You agree to indemnify and hold Phantom Guard Ltd harmless from any claims, damages, or losses arising from your breach of these Terms or misuse of our Services.
12. Third-Party Services and Links
Our Site may link to third-party sites. We are not responsible for their content, privacy practices, or terms. Your interactions with them are at your own risk.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales. Any dispute must first be referred to Alternative Dispute Resolution (ADR) before legal action.
14. Product Warranty and Limitations
We warrant products will be free from material defects for 30 days from delivery. This warranty excludes normal wear and tear, misuse, extreme temperatures, or unauthorised modifications. Report manufacturing defects within 14 days of delivery with photographic evidence.
15. Contact & Complaints
If you have questions or wish to make a complaint about these Terms, email summon@phantomguard.gg with the subject line “Terms Complaint.” We will aim to resolve it within 14 days.